Frequently Asked Questions

How can we contact

You can write to us for Customer Service to 

Do you accept Cash On Delivery?

No we do NOT do COD (Cash On Delivery). Sorry.

Do you accept return of items sold?

We strive to provide the highest quality items to our customers.  All items are described in detail with multiple photos and are sold in the condition as presented.  There are no returns, exchanges, or refunds.

Please contact us at with all questions about any of the items prior to completing your purchase.

If you'd like to view an item remotely we encourage you to book a Virtual Personal Shopping Appointment and we'd be happy to show you an item. 

How do you ship your items?

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

Please visit our Shipping Policies page below for details.

What information must a buyer provide? 

In addition to buyer's name, address and payment information, we advise all of our customers to include a valid phone number and email ID to avoid any delays in processing.